Legal

Disclaimer

Important information about how PASM.AI works and your responsibilities.

Last updated: 6 March 2026

This Disclaimer sets out important information about the nature and limitations of PASM.AI services. Please read it carefully before using our platform.

1. AI Limitations

PASM.AI uses artificial intelligence and machine learning to respond to enquiries and handle communications. While we work hard to ensure accuracy and quality, AI systems are not perfect. PASM.AI may occasionally misunderstand a question, provide an incomplete answer, or fail to handle a highly specific request optimally. We strongly recommend enabling human handoff functionality so complex or sensitive enquiries are escalated to your team promptly.

2. Not Professional Advice

PASM.AI is a communication and lead capture tool. Nothing communicated through our AI system constitutes legal advice, medical advice, financial advice, or any other form of professional advice. Clients interacting with your PASM.AI assistant should be directed to qualified professionals for any matter requiring expert input.

3. Your Responsibility for Configuration

The quality and accuracy of PASM.AI responses depends significantly on the knowledge base and instructions you provide during setup. You are responsible for ensuring the information you provide is accurate, up to date, legally compliant, and appropriate for your industry. PASM.AI is not liable for responses arising from inaccurate or inappropriate configuration.

4. Telecommunications Compliance

Outbound calling features must only be used in compliance with applicable telecommunications regulations including CASL (Canada), GDPR (UK/EU), TCPA (USA), and any other relevant law in your jurisdiction. You are solely responsible for ensuring recipients of outbound calls have given appropriate consent. PASM.AI is not liable for regulatory penalties arising from your use of outbound calling features.

5. Third-Party Services

PASM.AI integrates with third-party services including calendar platforms, CRM systems, SMS providers, and voice infrastructure. We are not responsible for the performance, availability, or policies of these third-party services. Use of third-party integrations is subject to the terms of those respective providers.

6. No Guarantee of Results

We cannot guarantee specific business outcomes from using PASM.AI. Results such as lead volume, booking rates, and revenue improvement depend on many factors outside our control, including the nature of your business, your market, and how you use our platform. Any figures or examples used in our marketing are illustrative and not guarantees.

7. Website Content

The content on pasm.ai is provided for general information purposes only. We make reasonable efforts to ensure accuracy but cannot guarantee all information is current or error-free. We reserve the right to change or remove content at any time without notice.

8. Contact

If you have concerns about PASM.AI operation or believe our AI responded in an inappropriate or inaccurate way, please contact us immediately at +1 289 688 3683 or through the contact form on pasm.ai. We take all feedback seriously and respond within one business day.

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